Privacy & Cookies
Last updated: 30 August 2026
This Privacy & Cookie Policy explains how Dylan Shu Photography collects, uses and protects personal information when you visit dylanshu.com, contact us or purchase a digital product.
1. Who we are
This website is operated by Dylan Shu Photography, based in Oegstgeest, the Netherlands.
CoC / KvK: 86506080
Email: info@dylanshu.com
Website: https://dylanshu.com
For privacy-related questions or requests, please contact us by email.
2. Information we collect
We may collect the following information:
Information you provide when placing an order, including your name, email address, billing address and order details.
Information you provide when contacting us by email.
Transaction information relating to purchases, refunds and payment status.
Technical information such as your IP address, browser, device type, pages visited and interaction with the website.
Cookie and analytics information, depending on your cookie preferences.
Payment details are processed securely by our payment providers and are not stored directly by Dylan Shu Photography.
3. How we use your information
We use personal information to:
Process purchases and deliver digital products.
Send order confirmations and download links.
Respond to questions and business enquiries.
Process payments, refunds and prevent fraudulent transactions.
Maintain business, tax and accounting records.
Improve the performance, security and usability of the website.
Understand how visitors use the website, when analytics cookies have been accepted.
Comply with legal obligations.
4. Legal bases for processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal information on the following legal bases:
Performance of a contract, such as processing an order and delivering purchased files.
Compliance with legal obligations, including financial and tax administration.
Legitimate interests, such as maintaining website security, preventing fraud and improving our services.
Consent, particularly for non-essential cookies and analytics.
You may withdraw your consent at any time through the Cookie Preferences option on this website.
5. Service providers
This website is hosted by Squarespace. Squarespace provides website hosting, ecommerce functionality, analytics and delivery of digital products.
Payments may be processed through Squarespace Payments and PayPal. These providers process information according to their own privacy policies and security standards.
We may also share information with professional advisers, service providers or public authorities where this is necessary to operate our business or comply with the law.
We do not sell personal information.
Some service providers may process information outside the European Economic Area. Where applicable, these transfers are protected through recognised legal safeguards.
6. Data retention
We retain personal information only for as long as necessary for the purposes described in this policy.
Order and transaction records may be retained for the period required by applicable tax and accounting laws. Email correspondence is retained only for as long as reasonably necessary to respond to enquiries or maintain relevant business records.
When information is no longer required, it is deleted or anonymised where reasonably possible.
7. Cookies
This website uses cookies and similar technologies.
Essential cookies
Essential cookies are required for the website, shopping cart, checkout, security and digital product delivery to function. These cookies cannot be disabled through the cookie banner.
Analytics and optional cookies
Optional cookies may help us understand how visitors use the website and improve its performance. These cookies are restricted until you give consent.
Third-party services, including payment providers, may place their own cookies when you interact with their services.
When visiting the website, you can:
Select “Accept all” to allow optional cookies.
Select “Decline all” to reject non-essential cookies.
Select “Manage cookies” to choose individual preferences.
You can change or withdraw your choice at any time through the “Cookie Preferences” option at the bottom of the website.
Information about cookies commonly used by Squarespace is available at:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
8. Your privacy rights
Depending on your location, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Restrict or object to certain processing.
Request a portable copy of your information.
Withdraw consent at any time.
Submit a complaint to a data protection authority.
In the Netherlands, you can contact the Dutch Data Protection Authority through:
https://autoriteitpersoonsgegevens.nl
To exercise any of these rights, contact info@dylanshu.com.
9. Security
We take reasonable technical and organisational measures to protect personal information. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
10. Children
This website and its products are not specifically directed at children under the age of 16. We do not knowingly collect personal information from children without appropriate consent.
11. Changes to this policy
We may update this Privacy & Cookie Policy when our website, services or legal obligations change. The latest version will always be published on this page with the updated date.